Samsung Galaxy Z Flip
Singapore is the first market in Southeast Asia to launch the Samsung Galaxy Z Flip, a new, statement-making addition to the foldable mobile phone category. Available from 14 February 2020 on local telecommunication operators’ (M1, Singtel and StarHub) online stores and the Samsung Online Store, the Samsung Galaxy Z Flip comes at a recommended retail price of SGD1,998 (including GST) in Mirror Purple and Mirror Black.
Consumers who are interested to experience the Samsung Galaxy Z Flip can do so at all Samsung Experience Stores islandwide and at selected key telecommunication operators’ stores.
Samsung Galaxy Z Flip users will also be able to enjoy the following Galaxy Z Premier Service designed to deliver the best possible user experience:
- 24-hour concierge support via Samsung Members App.
- One-time screen replacement or repair with a deductible of SGD180 (including GST).
- Door-to-door pick-up and delivery service for device repair (up to two times only).
- Galaxy Z Flip customers can also enjoy additional complimentary customer service benefits, such as 30-day 1-to-1 exchange for functional defects, data transfer assistance, diagnostic checks, one-time 1-to-1 in-box accessories exchange, and dedicated and priority queue at authorised Samsung Customer Service Centres at VivoCity and Westgate.
The Galaxy Z Premier Service is valid for 12 months from the date of purchase of the new device. For more info about Galaxy Z Premier Service, please visit Samsung.
In celebration of the launch of Samsung Galaxy Z Flip, Samsung will also be rewarding Samsung Galaxy Z Flip users through a series of exclusive Samsung Rewards deals via Samsung Pay on their devices:
- All new Samsung Pay users will be awarded 50 welcome Rewards points.
- From 14 February onwards, Samsung Galaxy Z Flip users can look forward to the launch of a new segment of rewards exclusively for Samsung Galaxy Z series users. The rewards catalogue will range from exclusive Samsung products offers to lifestyle-related deals for instant redemption.
Samsung Galaxy S20
The Samsung Galaxy S20 Ultra 5G is the first device in Singapore able to offer 5G capabilities. Samsung is working closely with carrier partners, regulatory groups and government agencies to develop the best 5G experience for their customers. Thus, Galaxy S20 Ultra 5G users can expect their devices to work seamlessly with the 5G network when it is available in Singapore.
Pre-Order / Registration of interest for the Galaxy S20 (128GB), Galaxy S20+ (128GB) and Galaxy S20 Ultra 5G (128GB) has commenced, and consumers can pre-order the new devices online with telecommunication operators (M1, Singtel and StarHub), Samsung Online Store/ Samsung Experience Stores, selected consumer electronics & IT stores (Best Denki, Courts, Gain City, Hachi and Harvey Norman), Lazada Singapore, and Shopee Singapore.
All consumers who pre-order the Galaxy S20+ or S20 Ultra 5G will be entitled to a complimentary set of Galaxy Buds+ (worth SGD268) upon full payment for and collection of their pre-order. The Galaxy Buds+ is the latest generation of true wireless earbuds that gives users an unparalleled audio experience.
The Galaxy S20, S20+ and S20 Ultra 5G will be available in Singapore from 6 March 2020, at the following respective recommended retail prices:
The Galaxy S20 will be available in Cosmic Gray, Cloud Blue and Cloud Pink. The Galaxy S20+ will be available in Cosmic Gray, Cosmic Black and Cloud Blue. Whereas the Galaxy S20 Ultra 5G will be available in Cosmic Gray and Cosmic Black.
To provide Samsung Galaxy S20 series users with ease of mind and to help them get the most out of their devices, consumers can access the Samsung Members App, a customer care and loyalty service. Members can look forward to the following features:
- 24/7 Live support, diagnostics and FAQs to help users get the most out of their devices.
- Seamless product registration.
- Appointment booking at a Customer Service location.
- Member-exclusive treats, deals and product specials.
In celebration of the launch of the Samsung Galaxy S20 series, Samsung will be rewarding Samsung Galaxy S20 users through a series of exclusive Samsung Rewards deals via Samsung Pay on their devices:
- All new Samsung Pay users will be awarded 50 welcome Rewards points.
- From 2 March to 23 March, Samsung Galaxy S20 series users can redeem exclusive Rewards via the Samsung Pay app. With just 20 Samsung Rewards Points per deal, users can look forward to redeeming deals from Arabica Coffee, Awfully Chocolate, The Dark Gallery and Maison Kayser.
Likewise, the Samsung Concierge Care Pack offers consumers a suite of premium value-added services, such as 1-to-1 device exchange within 30 days and 50% savings for a one-time out of warranty repair, to provide consumers peace of mind by keeping their Samsung Galaxy device in tip-top condition. The Samsung Concierge Care Pack is valid for 12 months from the date of purchase of the new device.
Consumers who purchased the Galaxy S20, S20+ and S20 Ultra 5G can purchase the Samsung Concierge Care Pack at SGD48 at Samsung Experience Stores or at any of the following authorised Samsung Customer Service Centres:
- Causeway Point (1 Woodlands Square #01-01/02, Singapore 738099)
- Plaza Singapura (68 Orchard Road, #B2-23, Singapore 238839)
- Westgate (3 Gateway Drive, #02-01, Singapore 608532)
- VivoCity (1 Harbourfront Walk, #02-28/29, Singapore 098585)
Visit Samsung Concierge to learn more.
Samsung Galaxy Buds+
The Galaxy Buds+ will be available in Singapore from 15 February 2020 at local telecommunication operators (M1, Singtel and StarHub), major consumer electronics & IT stores, Samsung Experience Stores, Lazada Singapore and Shopee Singapore, at a recommended retail price of SGD268.
The Galaxy Buds+ will first be available in Black and Blue, with White launching on 5 March 2020.
Trade Up: Easy Trade-in with Great Value
The Samsung Trade Up Programme makes it easier for consumers to own the Galaxy S20, S20+, S20 Ultra 5G and Z Flip.
Exclusively with the launch of the new Galaxy S20, S20+, S20 Ultra 5G and Z Flip, customers who purchase any of these devices (with or without contract) can trade-in their old eligible device at Samsung Experience Stores, to receive an additional SGD100 trade-in value on top of the regular trade-in amount.
Visit Samsung Trade Up to learn more.
